The Doctor
Polythene
Dude....Chris totally farted!
Posts: 492
|
Post by The Doctor on Oct 27, 2008 17:52:41 GMT
at 0% interest and maximum depreciation that's a great idea Yeah but at least it wouldn't end up being stolen by some amsterdam person....or lost when the bank goes bust....worst thing that would happen is that a spring went through a bunch of tenners....and i could live with that.....
|
|
|
Post by [Ghost] on Oct 27, 2008 19:48:30 GMT
Technically (worryingly), they're the biggest & best bank in the country! I fail to see how. Ironically I've had the best experiences with them, but still not exactly great. They've largely left me alone as I've had an account with them since I was about ten or something. As soon as I hit eighteen though it all went tits up. They're not supposed to act on your statements, yet somewhere they saw that I'd paid for UCAS and I have had no end of shit since. I worked for RBS for 3 years before I came to uni. There is a customer satisfaction report that is done every year to the strictest policies, and they win EVERY year. It's also the biggest bank in the country in terms of its size, and it is the only major bank currently considered 'safe' in todays climate.
|
|
|
Post by Stacey on Oct 29, 2008 12:16:35 GMT
The on hold music for play.com is dire!
|
|
|
Post by jellybean on Oct 29, 2008 13:32:46 GMT
HA HSBC phoned me yesterday on my mobile.
Some yank was basically asking why my account was overdrawn, if I had any direct debits/payments due in or out, and asked me my employment status to which I replied unemployed. THEN the following came up:
"Sir, although your account is overdrawn past any agreed limit, HSBC will not charge you any thing on this. However, the bank would appreciate it if you could credit this account as soon as possible. Would you be able to pay the balance today sir?"
"No."
"May I ask why not?"
"I'm unemployed."
"OK sir I understand. Would it be able for you to pay a certain ammount of it today, say half?"
"No."
"why not?"
"I'm unemployed."
"So you have no income into your account at the moment. Why is that sir?"
"I'm unemployed"
"Ok so how do you provide for yourself at the moment?"
"thats really none of your business. you just need to know that I do."
"How is the job hunting going?"
"Again, none of your business"
"OK Is there any way at all you could pay this money in? Friends or family?"
"I think that's a little unfair. I'll try to rectify the situation as soon as possible but I doubt it'll be happening any time soon"
"Can I just update your contact details sir? I called you on your mobile which is..... And your house phone which is... and your email which is..... OK sir can I have a work number?"
"No."
"Why not sir?"
"I am unemployed."
|
|
|
Post by Stacey on Oct 29, 2008 14:00:13 GMT
What?! Ok that's ridiculous!
|
|
|
Post by bigospedros on Oct 29, 2008 14:11:08 GMT
*lol* that's funny ... I had an annoying call with Natwest Gold Card today ... firstly, it took 19 minutes to even answer my call. I was asking why I had been charged £1.27 interest on my interest free balance transfer, especially considering I'd paid off the remaining balance 10 days before the deadline. It transpired that my interest free period ran out before the payment deadline, meaning I got charged daily interest for about 13 days. Can't really argue with that, but then I asked where on my statement it told me the date that the interest free period ran out. Cue another 10 minutes on hold where the guy checked my statements ... he just told me about the fact that payments are made on the account in a certain order, blah blah blah. So I asked again and he admitted that it's not stated anywhere and they rely on my remembering the exact date on which the balance transfer went through?! Errr ... it was 6 months ago and was also a troublesome exercise anyway, so how was I supposed to remember?! It would be bloody easy for them to list this on the credit card bill, so I suggested that they improved their billing to show this. I bet that feedback goes nowhere and nothing changes. Maybe I should write a letter
|
|
|
Post by Stacey on Oct 29, 2008 14:33:30 GMT
Oh god i hate Nat West with a passion. Especially trying to ring them I've just got off the phone to Cooperative Bank. The whole lot...inputting my account number, sort code and security code, choosing right option, getting through to human (after only 1 ring), explaining problem, giving more security details so they could access my account to change it, changing it...took 2 and a half minutes. If only all customer service was like that!
|
|
|
Post by jellybean on Oct 29, 2008 15:14:43 GMT
yup. definitely with co-op as soon as I fill out my student stuffs.
ALSO. HSBC phoned me again, about ten minutes ago. I answered the phone and after ten seconds of silcence I got "This call has been made my HSBC. Unfortunately none of our operators are available to take your call at the moment. Sorry for any inconvenience this has caused."
WHAT THE HELL?! YOU GUYS PHONED ME!?!
|
|
|
Post by Rach on Oct 29, 2008 15:32:42 GMT
Maybe they're just taunting you now.
|
|
|
Post by Stacey on Oct 29, 2008 15:38:06 GMT
I'm sorry but that's really frigging funny..hahahaa
|
|
The Doctor
Polythene
Dude....Chris totally farted!
Posts: 492
|
Post by The Doctor on Oct 29, 2008 15:44:22 GMT
I bet that feedback goes nowhere and nothing changes. Maybe I should write a letter Ha! Just please make it as funny as my favourtie compaint letter ever: TO: MR. JAMES THATCHER BRAND MANAGER, PROCTER & GAMBLE
Dear Mr. Thatcher
I have been a loyal user of your Always maxi pads for over 20 years, and I appreciate many of their features. Why, without the LeakGuard Core(tm) or Dri-Weave(tm) absorbency, I'd probably never go horse riding or salsa dancing, and I'd certainly steer clear of running up and down the beach in tight, white shorts. But my favorite feature has to be your revolutionary Flexi-Wings. Kudos on being the only company smart enough to realize how crucial it is that maxi pads be aerodynamic. I can't tell you how safe and secure I feel each month knowing there's a little F-16 in my pants.
Have you ever had a menstrual period, Mr. Thatcher? Ever suffered from "the curse"? I'm guessing you haven't. Well, my "time of the month" is starting right now. As I type, I can already feel hormonal forces violently surging through my body. Just a few minutes from now, my body will adjust and I'll be transformed into what my husband likes to call "an inbred hillbilly with knife skills." Isn't the human body amazing?
As brand manager in the feminine-hygiene division, you've no doubt seen quite a bit of research on what exactly happens during your customers' monthly visits from Aunt Flo. Therefore, you must know about the bloating, puffiness, and cramping we endure, and about our intense mood swings, crying and out-of-control behavior. You surely realise it's a tough time for most women. In fact, only last week, my friend Jennifer fought the violent urge to shove her boyfriend's testicles into a George Foreman Grill just because he told her he thought Grey's Anatomy was written by drunken chimps.
Crazy! The point is, sir, you of all people must realize that the UK is just crawling with homicidal maniacs in capri pants. Which brings me to the reason for my letter.
Last month, while in the throes of cramping so painful I wanted to reach inside my body and yank out my uterus, I opened an Always maxi pad, and there, printed on the adhesive backing, were these words: "Have a Happy Period."
Are you fucking kidding me?
What I mean is, does any part of your tiny middle-manager brain really think happiness - actual smiling, laughing happiness - is possible during a menstrual period? Did anything mentioned above sound the least bit pleasurable?
Well, did it, James? FYI, unless you're some kind of sick S&M freak girl, there will never be anything "happy" about a day in which you have to jack yourself up on Nurofen and Kahlúa and lock yourself in your house just so you don't march down to the local Tesco's armed with a hunting rifle and a sketchy plan to end your life in a blaze of glory.
For the love of God, pull your head out, man. If you just have to slap a moronic message on a maxi pad, wouldn't it make more sense to say something that's actually pertinent, like "Put Down the Hammer" or "Vehicular Manslaughter Is Wrong"?
- Or are you just picking on us?
Sir, please inform your accounting department that, effective immediately, there will be an £8 drop in monthly profits, for I have chosen to take my maxi-pad business elsewhere. And though I will certainly miss your Flexi-Wings, I will not for one minute miss your brand of condescending bullshit. And that's a promise I will keep. Always.
Best,
Wendi Aarons
|
|
|
Post by Rach on Oct 29, 2008 15:58:35 GMT
Haha. I've always thought that detestable "Have a Happy Period" slogan was conceived by someone who hates women.
|
|
|
Post by Stacey on Oct 30, 2008 14:14:55 GMT
I'm currently on hold waiting for someone at Sky to answer my call.
Wtf is up with this music? Is it electronica? Is it sounds of the ocean? Is it rock? Wtf is it?
And if that poncey twat says "thanks for waiting" one more time i'm gonna hunt him down...
*edit*
Got through to someone who took my details, went to put me through to right dept and after 5 more mins of being on hold i got cut off! Fucking Hell!
|
|
|
Post by bigospedros on Oct 30, 2008 14:25:00 GMT
man, I would not want to be the person that picks up your call when you try again!!
|
|
|
Post by Stacey on Oct 30, 2008 15:47:07 GMT
Yes, well i was not happy! Especially as the person i got though to the second time DIDN'T SPEAK ENGLISH! Anyway, all sorted now. Just got to wait for BT to sort my phone line out now, and then i'll be up and running with t'interweb, phone and tv
|
|
|
Post by Chloe on Oct 30, 2008 17:16:05 GMT
meh bt
got through to cancel my account after being on hold for 20 mins. bloke cancelled it, said ok we'll send you a final bill.. i said "ok so you need my new address...." he said "yes i'll just put you through to our billing department for that....."... erm WFT? i had to go on hold for another however long to go through to someone else to change the address. and when i did get through to someone in billing & explained i'd cancelled my account and been put through to him to change address he said "erm.. ok? could he have not have changed the address for you?". my thoughts exactly!!
they don't make life easy!!
|
|
|
Post by Stacey on Oct 30, 2008 17:19:08 GMT
I hate BT...all they do is pass you from dept to dept. So annoying. That's why i ordered phone line on internet. Was hoping to go with sky, but according to woman i have to have BT line rental for 12 months (contract length) and then i can switch to Sky line rental? Wtf is the point in that?
|
|
|
Post by Chloe on Oct 30, 2008 17:27:04 GMT
what?
crazy!
if we'd been more on the ball we should've changed bt account over to you a couple of months ago, then coulda just moved it. oh well
|
|
|
Post by Stacey on Oct 30, 2008 18:12:10 GMT
I know. Oh well, what's done is done.
I'm just glad all my call centre ringing is done for now. Other stuff can wait for now.
|
|
graham
Polythene
[F4:graham.patrick][Xb0:GrahamOfTheDead]
Posts: 385
|
Post by graham on Nov 2, 2008 17:48:49 GMT
I hate BT...all they do is pass you from dept to dept. So annoying. That's why i ordered phone line on internet. Was hoping to go with sky, but according to woman i have to have BT line rental for 12 months (contract length) and then i can switch to Sky line rental? Wtf is the point in that? The point in that is, BT are no different to Sky when it comes to communications. When you start a line with BT, it's a minimum 12 months......it's part of the terms and conditions of starting a line. It's also worth remembering that BT Retail (who you pay your line rental to), are a seperate company to Openreach/BT Wholesale who install all the lines for pretty much everyone (Sky, Bt, etc).....
|
|