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Post by bigospedros on Dec 10, 2007 21:11:21 GMT
£10.50 PER TICKET for Isle of Wight 2008 tickets WTF?!?! This is not the first time I've experienced exhorbitant fees from ticket agencies, but this takes the biscuit! These fees have been rising exponentially over the past few years and what do we get in return?! We get to sit for hours, pressing refresh on websites or redial on telephones, waiting for their infrastructure to cope with the demand. This really can't go on ... I've written to Watchdog to highlight the issue!
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Post by Rach on Dec 11, 2007 9:20:58 GMT
I agree, it it totally obscene. This has been a particular bugbear of mine for ages; when you buy tickets you have to budget at least between £5 - £10 per ticket for booking fees and postage on top of the price of the ticket. It's an insult.
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Post by bigospedros on Dec 12, 2007 20:29:22 GMT
A reply to my complaint to Ticketzone :
Thank you for your enquiry. Booking fees are standard across the industry and are usually set as a percentage of the ticket price. Tickets are also being sold by Wightlink and Red Funnel.
To which I have replied :
Using a percentage of the ticket price is simply unfair as a gauge on how to set your booking fees, given that the admininstration required to process an order for a £10 ticket is no different to the process for a £100 ticket. If this is an industry standard then clearly the Industry needs to be more strictly regulated. Right now, ticketing agencies are a licence to print money and you're holding those people that want to buy tickets for events to hostage because we have no other way of getting tickets! I have to also ask what the consumer gets for this fee? It seems that every time there is a large event that your infrastructure falls over due to demand! It wouldn't be so bad if the fees were short term and were being used to improve your hardware, but that seems not to be the case. I shall be actively avoiding your ticketing agency in future.
grrrr
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Post by SanSiroBird on Dec 12, 2007 20:33:32 GMT
I paid 12.35£ of booking fees for the Police gig at the Wembley Arena...
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