Post by bigospedros on Feb 15, 2008 20:09:25 GMT
*rage*
Just checking my bank balances this evening and noticed that British Gas have decided to increase my monthly payment from £26 a month to £40 a month ... a whopping 58% increase!!!
WTF ?!
I've just spent half an hour on the phone to them and they tell me this is because they took a reading (4th January) and that they didn't want me to get into debt so they've increased the amount.
When I called them they actually told me that I was £65 IN CREDIT on my account! Why the fucking hell do I need to pay them £14 a month MORE when over the last 12 months I ended up being £65 IN CREDIT?!
I gave them another meeting reading and that apparently wiped out my credit levels ... well that's not really a surprise because it's winter and I have the heating on more. Over the summer, it's hardly on at all ... only coming on to heat water for baths / showers.
I realise they've had to put their prices up because of the wholesale price of gas etc, but it's not gone up by 58%! {edit} just checked their site and their prices have gone up by only 15% ... bastards ... how can they justify my increase then?!?!
After complaining on the phone and threatening to leave they have reduced it down to £32.40 a month from the April payment - they can only reduce by 10%, which they did after it all recalculated based on my new reading which meant a £36 a month bill.
So, it's still a hefty increase and I am really really not happy.
I fucking hate utility companies ... never there when you need them to be but always grabbing money from you however the fuck they want to.
... aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaand relax ...